Columbia Property Management
Serving Columbia and the Greater Midlands with Reliable Rental Solutions
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Welcome to Heartwood Furnished Homes
We bring hospitality-driven standards to long-term property management. Built from managing hundreds of short-term and furnished rentals, our approach focuses on proactive service, clear communication, and proven systems that deliver better outcomes for owners and residents.
We believe strong communication is the foundation of successful property management. By setting clear expectations, responding quickly, and operating with transparency, we reduce friction, protect your investment, and create better rental experiences.
With disciplined operations, documented processes, and dedicated maintenance & support, we provide owners with a reliable management partner and residents with a higher level of care than traditional long-term property management.
Contact Us: 8:30 AM – 5:00 PM
contact@heartwoodfh.com Contact Us
- 10+ Years of Experience
- 200 Properties Rented
- 25+ Heartwood Staff
- 600+ Five Star Reviews
Why Hire Us VS. Self-Managing
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Higher returns with less effort
Professional property management is often viewed as an added expense, but in reality, it can increase long-term profitability. Better tenant placement, longer lease terms, and reduced property damage all contribute to stronger returns over time.
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Less stress, more freedom
Managing a rental property can quickly feel like a second job. From maintenance requests and tenant communication to rent collection and vendor coordination, the responsibilities are constant. Working with a property management team allows you to step back while still enjoying the benefits of ownership.
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Stronger screening leads to better tenants
With advanced application tools and a broad applicant pool, we are able to screen more renters using stricter criteria. Our thorough screening process helps place qualified tenants and often results in faster leasing with fewer long-term issues.
Our Guarantees Protection you can rely on
Cancellation Policy
We understand circumstances change. Owners may cancel their agreement with written notice per the terms of their contract, with all pending leases and expenses reconciled before account closure.
Results Before Payments
You don’t pay us until we show results! If we are leasing your property, we do all the work up front, and you don’t pay us until you get a qualified tenant.
Pet Damage Protection
For any approved pets, owners will receive a $350 non refundable pet fee per pet. This fee is intended to help offset potential pet-related wear and tear or damage to the property.
Our Leasing Promise
We’re confident in our tenant screening process. If a tenant we place defaults within the first six months, we will secure a new qualified tenant at no additional leasing fee. Your property's success is our priority; we don’t get paid twice for the same placement.
Featured Properties
Showcasing the finest properties in Columbia today
Frequently Asked Questions
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Can I still use my property while it's being managed?
For long-term rentals, owner use is not permitted during an active lease term. For short-term rentals owners are welcome to block personal stays in advance thru the owner portal, subject to existing reservations. -
How do you screen potential tenants?
We strive to find the right tenant—not just the fastest one. Our high-quality screening process goes beyond a simple credit check. We gather extensive information to evaluate each applicant thoroughly, including credit reports, employment verification, debt-to-income ratios, eviction history, criminal background, and references from previous landlords. This comprehensive approach ensures we place responsible tenants who are more likely to pay on time and care for your property long-term. -
How do you handle property maintenance and repairs?
We prioritize protecting your investment and keeping your tenants satisfied. Tenants can submit maintenance requests through a secure online portal, available 24/7. We promptly coordinate with our trusted vendors to resolve issues quickly and professionally. You’ll receive accurate billing and monthly vendor receipts with your Owner Statement, available anytime in your Owner Portal. From routine upkeep to emergency repairs, our goal is to ensure your property is well-maintained year-round.